Terms & Conditions

When you book a flight with HeliGO you're not just purchasing a service — you're stepping into an elevated aviation experience. These terms exist to ensure that every part of your journey — from planning to landing — is as smooth, safe, and considered as the flight itself.

All bookings are subject to availability and are confirmed upon receipt of full payment. Identification may be requested at check-in for verification purposes. As our flights are closely tied to weather and airspace conditions, schedules and routes may change without prior notice. In such cases, safety will always take priority.

All bookings are subject to availability and are confirmed upon receipt of full payment. Identification may be requested at check-in for verification purposes. As our flights are closely tied to weather and airspace conditions, schedules and routes may change without prior notice. In such cases, safety will always take priority.

HeliGO reserves the right to adjust or cancel services due to weather, operational requirements, or unforeseen circumstances. Should this occur, our team will work closely with you to reschedule or provide alternative arrangements where possible.

We ask all passengers to adhere to pre-flight safety briefings and pilot instructions. This ensures not only your safety but also the smooth operation of your journey.

All content on this site — including imagery, video, and editorial — is the property of HeliGO and may not be reused or reproduced without written permission.

For assistance regarding your booking, policy clarification, or flight arrangements, please reach out to

support@heligo.com.au. We're here to help.